Terms of Service

These Terms of Service ("Terms") govern your use of services provided by The Handy Bros & Co ("we," "us," or "our"). By hiring us or using our website, you agree to these Terms. Please read them carefully.

Services

The Handy Bros & Co provides handyman and home repair services including, but not limited to, general repairs, plumbing fixtures, electrical fixtures, painting, flooring and tile, drywall repair, doors and windows, grab bar installation, and 24/7 emergency home repairs across Manhattan, Nassau County, and Queens, New York.

All services are subject to availability and scheduling. We reserve the right to decline any job at our discretion.

Estimates & Pricing

Estimates provided are based on the information available at the time and the scope of work described. Final pricing may vary if additional work, materials, or unforeseen conditions are discovered during the job. We will communicate any significant changes to you before proceeding.

Free estimates are provided as a courtesy and do not obligate you to hire us or obligate us to perform the work.

Payment

Payment is due upon completion of work unless otherwise agreed in writing. We accept common forms of payment as communicated at the time of service. Late or unpaid balances may be subject to collection.

Scheduling & Cancellations

We make every effort to arrive within scheduled windows, but arrival times are estimates and may be affected by prior jobs, traffic, weather, or emergencies. For emergency service, we prioritize based on urgency.

If you need to cancel or reschedule, please contact us as soon as possible so we can accommodate other customers.

Workmanship & Warranty

We stand behind our work. If an issue arises from our workmanship, contact us and we will make it right in accordance with any warranty terms discussed at the time of service. Warranties do not cover normal wear and tear, misuse, or issues caused by factors outside our control.

Liability

The Handy Bros & Co is licensed and insured. Our liability is limited to the cost of the services performed. We are not responsible for pre-existing conditions, hidden defects, or damage not caused by our work. We are not liable for any indirect, incidental, or consequential damages.

Customer Responsibilities

Customers are responsible for providing safe and reasonable access to the work area, disclosing known hazards or pre-existing conditions, and securing valuables. Permits, where required, are the responsibility of the property owner unless otherwise agreed.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.